Website Care Plans with [get_param urlparam="site" default="J7Digital"]

Backups are copies of your website which you can fall back upon when something goes wrong (which it does).

If we detect a virus, hacking attempt, or you've simply made a big mistake to your website we can restore a backup for you.

Backups are performed every two weeks and are kept on your server as well as remote storage.

Plugins are third party solutions which provide easy to use features on your website.  Such as facebook 'Like' buttons or contact forms.  They are built, coded and maintained by third party developers who regularly add features and fix issues with their plugin and so regular updates come through to your website.

Although plugin updates are easy enough on your own with some training, some new updates can actually remove old features or cause new bugs. Our job is to check if it works and fix or update any old parts of the website to work with the new software.

All J7 Digital websites are built using WordPress Content Management System.  Which allows you a nice easy login interface where you can make changes & easily update & swap out content.

WordPress currently powers close to 30% of all websites on the internet and this popularity means it is the target of hackers.

Regularly updating the CMS will patch security holes and provide new, modern features to use and each update can break or change plugins and your design.  We do a check to make sure all things are good to go before patching your website.

Powering over 30% of the websites in the world, WordPress CMS is a popular target for hackers and spammers.

Robots are always crawling the website looking for available websites where they can hack into and inject various code into your website.

In the past, viruses were about being visible and destructive - but now they monetise it and keep their features hidden from you so that they can sell your website server bandwidth to send spam emails around the world, or redirect users to advertising sites.

Security Checks we run for you will identify and stop any strange activity and provide a layer of security on your site before things can go wrong.

As CMS Changes and Plugins Update, there may be a time when something seems to break or not work on your website.

Bug fixes includes this and any text mistakes that you identify so that they can be changed easily and quickly without downtime and damage to your customer's experience.

Asking questions via email is convenient and fast and generally is no problem to help you out.  However on the Limited Web Care plan it will take longer to get to your requests and we may not be able to help you with all of your enquiries - especially if you need training or something. We may be able to arrange a tutorial session for you if that is what you wish to do.

When a plugin updates they may add a new feature which can improve your website experience. 

For example an SEO plugin might normally just control how each page looks to Google.  But then they send out an update which also lets you control how it looks if it's copy pasted to Facebook.

Integration of new features will let us go in and update your website so you're always using the latest and most powerful versions of the features available.

Strategy Sessions are for business owners who are interested in tracking statistics and how their website could be performing better for them. Strategy sessions allow us to look at your statistics together in detail and formulate a plan for future changes to your website to maximise how well it is performing.

For websites with statistics and Google Analytics implemented we can send out reports which not only show you the stats, but also explain what's going on and give a bit of insight for you.  Combined with a Strategy session, these reports can give business owners a powerful tool to figure out where to next put their marketing efforts.

All websites should make changes periodically.  Whether it is updating a photo, rearranging some text or experimenting with a better headline.

The power of experimenting like this can have a huge impact on your business. Finding out what captures customers' attention and makes them take action.

The Essential Web care plan sees this as a crucial part of owning a website and provides just enough time that you can make some of these changes.

The Comprehensive Web Care plan provides even more time available to make even bigger changes.

Content Management = Managing the Content on your website for you! Just shoot through an email with the information and images you want updated and we'll help you out as long as it fits your goals and isn't too major (in which case we'll organise an alternative invoice for the project).